Frequently Asked Questions (FAQs)
🔹 In the traditional USD checkout option in DigiKey, the material will be delivered by DigiKey until the Indian customs border and customs clearance/local freight is the responsibility of the customer.
🔹 In the INR checkout option, the logistics partner Aqtronics Technologies will handle customs clearance and local freight, with a seamless door-to-door delivery experience for DigiKey’s Indian customers.
🔹 In the INR checkout option, since the customer is making payment in INR (via an Indian payment gateway), complexities of cross-border transactions and foreign exchange risk are minimised.
🔹 Since Aqtronics Technologies issues an INR Invoice, local GST invoicing and Indian compliance processes will become easier for customers.
The advantages of doing the INR checkout with Aqtronics are as follows,
🔹 Hassle-free delivery directly to the customer's doorstep.
🔹 Customers do not have to deal with the complexity of Indian customs clearance and local freight.
🔹 Minimised foreign exchange risk and reduced complexities of cross-border transactions since payment is made by the customer in INR.
🔹 Ease of GST invoicing and Indian financial process compliance since an INR invoice will be issued by Aqtronics Technologies Pvt. Ltd.
🔹 Easily accessible local customer support representative to resolve any issues.
All products are 100% sourced from DigiKey.
🔹 All orders placed on the Aqtronics Technologies Portal will be processed instantly on DigiKey.
🔹 Once the material arrives in the Aqtronics Technologies warehouse in Bangalore, India, it will ship out to the customer in under 24 hours.
🔹 Deliveries PAN India will be done in 1-2 working days from the time the material reaches the Aqtronics Warehouse.
Yes, you can track your order via a tracking link sent to your mail once the order has been placed.
🔹 Customers will receive an invoice from Aqtronics Technologies Pvt. Ltd. for their purchased products.
🔹 The invoice will be in INR and compliant with all Indian regulations.
Shipping will be free for customers in India who order via the logistics partners portal.